Refund policy

We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 14 days of the delivery date.

Return Eligibility

To be eligible for a return:

  • The return request must be submitted within 14 days of delivery.

  • The item must be unworn, unused, and in its original condition.

  • The item must not be washed, altered, stained, or damaged.

  • The item should be returned with its original packaging, where applicable.

  • Proof of purchase or your order number may be required.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Please provide your order number and clear photos of the item so we can review the issue and determine the appropriate solution.

Depending on the circumstances, we may offer a replacement or refund.

How to Request a Return

To request a return, please contact our customer support team within 14 days of delivery and provide:

  • Your order number

  • The reason for the return

  • Photos of the product, if applicable

If your return is approved, we will provide return instructions.

Please do not send an item back before receiving return instructions from us.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, the refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Original shipping charges, if any, may be non-refundable.

Return Shipping

Customers are responsible for return shipping costs for returns due to a change of mind, incorrect size, or other reasons not caused by an error on our part.

If the item is defective, damaged, or incorrectly shipped, we may cover the return shipping cost.

Exchanges

If you would like to exchange an item for a different size or product, please contact us within 14 days of delivery. Exchanges are subject to product availability.

Contact

For any questions regarding returns or refunds, please contact our customer support team using the contact information provided on our website.